m22bet Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply to the m22bet platform and all services under it. By using this website or creating an account, you agree to be legally bound by these Terms. If you do not agree with any of the terms, please refrain from using this platform.

m22bet is an online gaming and betting platform operated for entertainment purposes for users in Bangladesh. Our platform offers live casino, cricket betting, slot games and various other gaming experiences. These Terms are written in Bengali and apply to the Bangladesh market.

1.1 Definitions

• "Platform" refers to the m22bet website, software and all associated services.
• "User" refers to any person who holds a registered account on m22bet.
• "Deposit" refers to funds credited to a user's account.
• "Bonus Funds" refers to promotional funds provided by m22bet that are subject to specific conditions.
• "Wagering Requirement" refers to the amount that must be wagered before bonus funds become withdrawable.

1.2 Scope of Application

These Terms apply to all activities related to m22bet, including gaming activity, financial transactions, customer service communications, and acceptance of promotional offers. Special promotional terms will apply alongside these general Terms.

2 Account Registration and Eligibility

To create an account and use the services on m22bet, users must meet the following eligibility criteria.

2.1 Age Requirement

The minimum age to use m22bet services is 21 years. This platform is open only to those aged 21 and above. Age is verified based on the information provided at registration. Registration by minors is strictly prohibited and any such account will be closed immediately.

2.2 Single Account

Each user may create only one account. Multiple accounts held by the same person are strictly prohibited. Where multiple accounts are operated from the same household or the same IP address, m22bet reserves the right to carry out appropriate verification.

2.3 Providing Accurate Information

All information provided at registration must be accurate, complete and up to date. Providing false or misleading information will result in account closure and the associated funds may be forfeited. Any change in information must be reported to customer support without delay.

3 Account Security

It is your responsibility to ensure the security of your m22bet account. Following the guidelines below is mandatory.

• Do not share your login details (username and password) with anyone.
• Use a strong and unique password and change it regularly.
• Avoid logging in from public or unsecured networks.
• Always log out after using your account.
• If you suspect any unauthorized access, notify customer support immediately.

You are responsible for all activity carried out from your account. m22bet is not liable for misuse of your account by a third party, however once notified we will take the necessary steps.

4 Deposits and Withdrawals

All financial transactions on m22bet are processed through fully secured SSL encryption. All transactions are completed in Bangladeshi Taka (BDT / ৳).

4.1 Deposit Methods and Limits

m22bet accepts the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 (one hundred taka) and this applies to all methods. Deposits are generally credited to the account instantly.

4.2 Withdrawal Methods and Timeframes

The minimum withdrawal amount is ৳500 (five hundred taka). After verification, withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals will always be made to the same payment method used for the deposit.

4.3 Verification Process

For security and fraud prevention purposes, m22bet reserves the right to verify identity before processing a withdrawal. This process may require a government-issued ID, proof of payment method or other documents. Withdrawals may be delayed until verification is complete.

5 Bonuses and Promotional Offers

m22bet offers various types of bonuses and promotional offers. These offers are subject to specific conditions and the bonus may be forfeited if the conditions are not met.

5.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a bonus of ৳1,200, meaning you can start playing with a total of ৳2,200. Or on a deposit of ৳10,000 you receive a maximum bonus of ৳5,000, giving a total of ৳15,000. This bonus applies to the first deposit only.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25x. This means you must wager 25 times the bonus amount before it becomes withdrawable. For example, for a bonus of ৳1,200 you must wager a total of ৳30,000 (1,200 × 25).

• The time limit to complete the wagering requirement is 30 days from the date the bonus is credited.
• Restrictions on wagering bonus funds on certain games may apply.
• Winnings from bonus funds are added to the regular balance, but the original bonus is withdrawable only after the wagering conditions are met.

5.3 VIP Cashback Program

m22bet has five VIP tiers, each with a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

Progression through VIP tiers is determined based on regular gaming activity. Specific benefits and services apply to each tier.

5.4 Bonus Abuse

If a user attempts to abuse bonuses or obtain bonuses through fraudulent means, the account will be cancelled and the bonus along with any associated winnings will be forfeited. Creating multiple accounts to claim bonuses, providing false information to obtain bonuses, or attempting to meet wagering requirements through coordinated betting are considered bonus abuse.

6 Gaming Rules

All games on the m22bet platform are operated in a fair and transparent manner. Gaming provider software is independently tested and fair play is ensured.

6.1 Game Results

All game results are determined through Random Number Generator (RNG) technology. If a game remains incomplete due to a technical error, m22bet reserves the right to refund the wagered amount for that bet. The decision of the third-party software provider will be considered final.

6.2 Restrictions and Bet Limits

Minimum and maximum bet limits apply to various games and markets. These limits are stated in the game guidelines. m22bet reserves the right to change bet limits at any time.

6.3 Disconnection During Play

If a game is left incomplete due to an internet disconnection or technical issue, the game state will be restored once the connection is re-established. The data stored on the server will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the m22bet platform. Violation of these prohibitions may result in account cancellation, forfeiture of funds and legal action.

• Using the platform for money laundering or illegal transfer of funds.
• Attempting to gain an advantage in games through fraudulent or dishonest means.
• Playing games using automated software, bots or scripts.
• Attempting to gain unauthorized access to the platform's security systems.
• Accessing another user's account or using their identity.
• Creating multiple accounts for the purpose of abusing bonuses.
• Conducting gaming activity on behalf of a minor.
• Harassing or disrespecting other users on the platform.

8 Account Suspension and Closure

m22bet reserves the right to temporarily suspend or permanently close an account in the following circumstances.

8.1 Reasons for Account Suspension

• Violation of any provision of the Terms.
• Suspicious or unusual gaming activity.
• Failure or refusal to complete identity verification.
• At the request of a bank or payment provider.
• By order of a judicial or regulatory authority.

8.2 Account Closure by the User

You may request closure of your account at any time by contacting customer support. All withdrawable balances will be returned before the account is closed (excluding bonus funds that have not met their conditions).

9 Limitation of Liability

m22bet is committed to providing the highest quality service, however m22bet's liability is limited in the following matters.

• Loss caused by errors or issues with third-party software providers.
• Loss caused by internet disconnection or communication problems.
• Unexpected server maintenance or technical disruptions.
• Loss caused by the user's own negligence or failure to maintain account security.

We make every effort to ensure continuity of service, however temporary interruptions may occur due to maintenance or unexpected technical issues. In such situations m22bet works to restore the service as quickly as possible.

10 Privacy and Data Protection

m22bet places the highest importance on protecting the privacy of your personal information. All information you provide is secured through SSL encryption technology.

We collect your personal information only for the following purposes:

• Account verification and management.
• Processing financial transactions.
• Providing customer support.
• Fraud prevention and security assurance.
• Fulfilling legal obligations.

We do not sell or rent your personal information to third parties. Please read our Privacy Policy for more details.

11 Responsible Gaming

m22bet firmly believes in responsible gaming. Gambling is for entertainment, not a source of income. This platform is operated for users aged 21 and above only.

• Only bet an amount of money that you can afford to lose without financial harm.
• Set limits on your time and money, and stick to those limits.
• Avoid gaming while under the influence of alcohol or when under mental stress.
• If you notice signs of gaming addiction, seek help immediately.

m22bet offers a self-exclusion facility. You can contact customer service at any time to activate a temporary or permanent self-exclusion on your account. Visit our Responsible Gaming page to learn more.

12 Changes to Terms

m22bet reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified in advance via their account or by email.

Continuing to use the platform after any changes means you accept the revised terms and conditions. We recommend that you visit this page regularly and stay informed about the latest terms and conditions.

12.1 Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. We strive to resolve all disputes amicably. Customer service is available 7 days a week, 24 hours a day in Bengali via live chat.

12.2 Contact

For any questions regarding the terms and conditions, please contact us:

• Email: [email protected]
• 24/7 live chat support is available in Bengali.